FAQs

SHIPPING ENQUIRIES:

Please see Shipping Information. 

CURRENCY:

All payments are accepted and will be converted to GBP (£). Exchange rates are synchronised with the Daily Conversion Rate under the United Kingdom regulation. Any issues regarding payment should be consulted with your bank or credit card provider. 

RETURN POLICY: 

in the occasion that the order appears to be damaged as a result of harsh handling during shipping, a replacement order will be sent to you immediately! no additional charges.
please send an e-mail informing us of your name (used in the order), the order reference # and a picture/video of the package. this procedure will be valid within 30 days of your original order being shipped. 
CANCELLATIONS:
unfortunately, sales are final - orders cannot be cancelled or refunded (unless item has arrived damaged).