shipping Information

✧ ships both internationally and domestic (UK) - via Royal Mail

ALL orders are shipped TRACKED AND SIGNED.

*please allow 2 - 4 weeks for production and shipping time*

you will receive an email detailing your order's shipment and tracking information once the order has been fulfilled. I am not responsible for any items after postage if it is proven that the item has been received

and signed for. I am not responsible for any items ordered under the wrong address after the order has been fulfilled (shipped).

★ refund policy

all sales are final - orders cannot be cancelled or refunded (unless item has arrived damaged).

in the occasion that the order appears to be damaged as a result of harsh handling during shipping, a replacement order will be sent to you immediately, no additional charges. a refund can also be given on request.

please send an e-mail informing us of your name (used in the order), the order reference # and a picture/video of the package. this procedure will be valid within 10 days of your original order being received.

☆ domestic + international orders

please allow up to a week for production. shipping can be dependant on your regions custom regulations. our international shipping costs do not include the destination country's duty, tax or custom fees. you will receive an email detailing your order's shipment.

☆ pre-order/custom orders

If you are interested in a specific illustration that isn't listed on my website, please email store.way2gochel@outlook.com or private message @way2gochel (Instagram) to arrange a print to be made.

☆ commissions

only open for commercial commissions at the moment. please contact store.way2gochel@outlook.com or @way2gochel